Welcome to Junera. By accessing our website or placing an order, you agree to comply with these Terms of Service and the policies referenced on our website.
Please read these terms carefully before using our store.
1. Use of Our Website
You agree to use our website for lawful purposes and to provide accurate information when placing orders or contacting our team.
You must not misuse our website, attempt unauthorized access, interfere with its operation, or engage in fraudulent activities.
2. Product Information
We aim to present product descriptions, images, prices, and other information as accurately as reasonably possible.
Actual product appearance, packaging, or other characteristics may vary where applicable. Customers should review product details and instructions before making a purchase.
Any health, skincare, cosmetic, or personal-care information on our website is provided for general informational purposes and is not a substitute for professional medical advice.
3. Prices and Promotions
Prices and promotional offers are displayed on our website and may change from time to time.
Applicable shipping charges will be communicated during checkout or before order confirmation. Orders above Rs. 2,000 qualify for free shipping under our current shipping offer, subject to the terms displayed at checkout.
4. Orders and Confirmation
Submitting an order constitutes a request to purchase the selected products.
We may contact customers to confirm order details, delivery information, or availability. An order may be delayed, declined, or cancelled when necessary because of stock availability, inaccurate information, suspected fraud, pricing errors, or other legitimate reasons, subject to applicable law.
If payment has already been collected for an order that cannot be fulfilled, an appropriate refund will be arranged as required.
5. Cash on Delivery
Junera currently offers Cash on Delivery. Customers should provide a valid phone number and accurate delivery address and remain available to receive the shipment.
6. Shipping and Delivery
Our estimated delivery time is 3–5 business days across Pakistan. Delivery times may vary due to courier operations, destination, public holidays, and other circumstances.
Please refer to our Shipping Policy for additional information.
7. Returns and Refunds
Returns and refunds are handled in accordance with our Return, Refund & Exchange Policy and applicable consumer-protection requirements.
Please review that policy before placing an order.
8. Intellectual Property
Website content, branding, text, graphics, and other materials owned by or licensed to Junera may not be reproduced or used commercially without appropriate authorization, except where permitted by law.
9. Limitation of Liability
To the extent permitted by applicable law, Junera is not responsible for losses arising from circumstances beyond its reasonable control.
Nothing in these terms excludes liability or consumer rights that cannot legally be excluded or restricted.
10. Third-Party Services
Our website may use or link to third-party services. Their services may be subject to separate terms and privacy policies. Junera is not responsible for third-party content or practices beyond its applicable legal responsibilities.
11. Changes to These Terms
We may update these Terms of Service when necessary. The latest version will be published on this page. Changes will apply as permitted by applicable law.
12. Governing Law
These terms are intended to operate subject to the applicable laws and regulations of Pakistan. Any dispute will be handled in accordance with applicable law and the jurisdiction of the competent forum.
13. Contact Information
For questions about these terms, contact:
Email: help.junera@gmail.com
Phone: +92 348 9808013